How can I get account information for one of your users? What do I need to do? August 23, 2023 22:49 Updated The first step is to submit a Preservation Request using our the KODEX PORTAL. We will preserve all available account data for 90 days. This will allow you time to secure a valid legal order. Related articles What if I need more than 90 days to obtain a legal order? Can I extend my preservation request? Do you retain the content of user chats? How can we get those? What types of legal orders do you accept? What information is available per legal order type? How do I submit a legal order? How can I get account information for one of your users? What do I need to do?