I received a case from NCMEC. How can I retrieve the information Kik provided to the Cybertip line? August 10, 2021 20:33 Using our legal request form, include the NCMEC Cybertip number with your search warrant submission. Related articles If a user logs in from a new device, do they still have their old chats and friends? Can a Kik account be restored after it has been banned? Can someone help me interpret my return results? How can I get account information for one of your users? What do I need to do? What’s included in Basic Subscriber Information?