Can you identify users using an IP address, MAC address, IMEI, or phone number? August 10, 2021 20:22 No. We are only able to locate user accounts using valid identifiers, specific to each brand. Related articles Do you retain the content of user chats? How can we get those? Does MediaLab proactively report out to law enforcement? Do I need an NDO with my legal order? What types of legal orders do you accept? What information is available per legal order type? Will you send hard copies of data & business records certificates to our office?