Don’t panic. Sometimes files lose their extensions during data extraction. Try adding an .mp4 extension to the end of the file name to see if that solves the issue. If not, your resident IT specialist should be able to provide more details.
Don’t panic. Sometimes files lose their extensions during data extraction. Try adding an .mp4 extension to the end of the file name to see if that solves the issue. If not, your resident IT specialist should be able to provide more details.