Submit a request – Trust & Safety

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Prior to reporting a potential bug to Team Amino, we have a few troubleshooting steps you can take on your own to solve the problem. 1. Check the app store and see if there’s an update to the app. Is your version behind? Update it! 2. Uninstall and reinstall the Amino App (Please note that this will wipe any saved drafts you currently have.) 3. If the error is related to your connection, please wait a few hours and try again. It could be due to a hiccup with our server.

If none of the steps listed above resolve your problem →

Subject(optional)

Please describe with as much detail as possible!

We’re looking forward to helping you! Please note that if your ticket is profane or disrespectful to our support team, you may not receive a response and will be blocked from contacting us again.

The link to your Amino profile:

You can find this URL by going to your profile, clicking "..." in the top right corner and then selecting "Copy Link"

What type of device are you using?

What model of phone/tablet are you using?

What is the app version number?

You can find this in the Settings panel, under "About"

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