Can you identify users using an IP address, MAC address, IMEI, or phone number? Follow No. We are only able to locate user accounts using valid identifiers, specific to each brand. Related articles Does MediaLab proactively report out to law enforcement? Do you retain the content of user chats? How can we get those? Do I need an NDO with my legal order? How can I get account information for one of your users? What do I need to do? Will you send hard copies of data & business records certificates to our office?