MediaLab FAQ
- Do you accept legal orders from international agencies?
- How can I get account information for one of your users? What do I need to do?
- What if I need more than 90 days to obtain a legal order? Can I extend my preservation request?
- How do I submit a legal order?
- What types of legal orders do you accept? What information is available per legal order type?
- Do you retain the content of user chats? How can we get those?
- Can you identify users using an IP address, MAC address, IMEI, or phone number?
- Do I need an NDO with my legal order?
- Do I need to complete a legal request form for each user?
- Will you send hard copies of data & business records certificates to our office?
- Does MediaLab proactively report out to law enforcement?
- How can we contact MediaLab by phone?